PAYMENT & DELIVERY
Our terms are 35% deposit on placement of order. Balance is due before despatch or if picking up from 20 Gassman Drive Yatala, on pickup.
All prices quoted on this website INCLUDE GST.
PAYMENT METHODS
Direct Deposit
MasterCard or Visa
All orders must be paid in full before delivery.
Credit card (MasterCard, Visa and Bankcard) you can do this over the phone, call (07) 3807 0855.
PICKUP
When your order is ready for pickup we will contact you via phone or email.
Please be aware that your order is not packaged and we do not supply any packaging material, which includes pallets. When picking up ensure you bring all necessary items to secure your order. We recommend bring blankets, towels or cardboard to put under and between the goods, and rope to tie everything down with.
Pallets can be purchases for $30 and a further $30 for strapping.
RETURNS POLICY
Under the Trade Practices Act 1974 and state fair trading legislation, our return policy allows for a refund to a buyer if the goods sold:
are or become defective through no fault of the buyer;
are not for the purpose we stated or the purpose the buyer made known to us;
don’t match our description or sample; or
have defects that were not obvious or that we did not bring to the buyer’s attention.
We have no obligation to accept returns if the customer changes their mind and decides that they don’t like or need the good or discovers that the product is cheaper elsewhere.
We will accept returns as required under the Trade Practices Act 1974 but if they are not defective, acceptance will at our discretion and an administration fee of $49.50 will be applied.
WARRANTY
Under the Trade Practices Act 1974 we as a retailer to consumers, automatically give certain guarantees.
Businesses that make goods, put them together or have their name on them also give certain guarantees. Importers give these same guarantees if the maker does not have an office in Australia.
If a consumer has a problem with goods purchased from us they are free to approach us to obtain a remedy.
For further information please go to www.accc.gov.au.
OTHER TERMS
We reserve the right to refuse service to any customer at our discretion.